People say a CRM is the heart of every business, well, we disagree! What we believe is, a CRM is the virtual brain of a thriving business. CRM brings notable benefits on the table and CRM does come in every shape and size and for a newcomer, choosing the best one can be difficult. However, you must select the best one. But, how?
Well, to select the best CRM, you must know the key features and functionalities it is offering. Because at the end of the day, the functionalities will make the difference. Right? But before everything, one must ask, “What is a core feature?” Well, core features make or break a CRM; these features and functionalities must be standard across all CRM software.
Any decent CRM solution will offer the following three core features:
Contact Management: If you look back and trace the origin of CRM, you will find it was started as a contact management tool. It’s a basic feature enables CRM in keeping every single contact details of your prospects, communication among salespeople and customers, feedback and other types of data. A professional CRM software for Sales Management should come along with modern contact management. It is as essential as oxygen to you.
Interaction tracking: Keeping in the track of your prospect’s needs is essential because it delivers better customer experience. And besides that, your employees don’t have to ask the prospect about their concern again and again. So, you must select CRM software that provides all necessary parties to collaborate.
Proper Lead management: A good sales CRM software must be able to identify, score, and move potential leads through the sales pipeline. Similar to the contact management feature, the key here is making sure that the lead management process in your preferred CRM tool runs and shifts in a way that makes sense for your business, and your team. Sit down with an experienced sales representative to talk about this feature and then consider buying it.
Centralized data: A sales CRM must be able to share data through a centralized location, making it more comfortable for everyone required to access information. Centralized data is a great CRM feature if you have a large team involved in your marketing and sales funnel. It will boost employee productivity and business efficiency. With that said, a centralized database can be accessed through authorized credentials only, making it more secure than sharing data through USB!
Good analytics: Right planning brings prosperity and if you do it wrong, you will doom your business’ wellbeing! Fortunately, Sales CRM software can help you to make a great plan. How? Well, most of the time CRM software for Sales Management comes with inbuilt analytics, which feeds essential data to the business administrators like you, so you can take necessary steps and plan ahead before things go sideways! A CRM without an analytics tool is nothing but a contact book. So, while choosing a sales CRM software, make sure it comes with good analytics features.
The above list isn’t complete. However, if you are on the way to acquire a CRM software for Sales Management, make sure you are picking one with the above features or else, countless sleepless on the way! If you want help to acquire the best sales CRM software, get in touch with the best software development company today. Our dedicated CRM specialist is always available to help aspiring entrepreneurs like you.
Many times we have said that a Sales CRM can bring balance in your business. It does offer business efficiency and promote a healthy, productive environment to boost revenue. You can find more information about the benefits here. However, this blog post will be a little different. Say, what if you do not use CRM software for Sales Management? What could be the effect? Well, we will get to that right away!
Keep everything up to date: Do your employees able to keep a record of every communication happening with the customer or employees? Is there anyone keeping track of the documents being sent and received? I am talking about price quotes, business proposals, yes the important ones! Without having a Sales CRM you will lose a significant amount of crucial business data, which will affect adversely.
Killing numerous man-hours: A lot of the time goes wasted in updating data regarding the customer details in the Spreadsheets to improve the information available. All of us would admit that this is one of the most time-consuming jobs in the day of a sales representative. Rather than sending emails or making phone calls, spending time on adding and updating data manually to each contact.
Lost opportunities to up-sell: Without CRM software for Sales Management, you are missing out on opportunities to sell extra products and services to your clients. we can understand, matching manually the clients’ orders for extra products they could purchase is way too time-consuming. A sales CRM can, on the other hand, do it without any active human interaction – and assist you with having a higher profit.
Wasted time: Just think about it, how many hours you could save a week if you didn’t have to juggle between multiple tools in a row? Or if you didn’t have to waste time manually recording all information? Or if you didn’t have to manually score and assign your leads? The sales CRM system has all the essential features in one place so you don’t have to go back and forth between many different applications.
Your dream is lost: So, without sales CRM, you are wasting a lot of time, resources, making numerous errors in the data and the list goes on. Do you know the side effects of all of these? Well, all of these will translate into lower sales volume, you will lose a lot of valuable customers at in the end you will lose everything.
CRM software for Sales Management is crucial for business success. If you have read the above points, we hope now you know the importance of having sales CRM in your business. If you are looking for a more personalized answer, get in touch with the best software development company today.
A business to become successful, must not fully rely on the online application. Active internet connection depends on many things, if one of them gets out of line, then the connectivity will lose and with that, a business can face a lot of problems. To overcome this situation a hybrid CRM can help. A hybrid CRM is the one which can be used in both online and offline. CRIMS offers one of the best sales CRM software tools that you can have which offers all the functionality accessible while the data connection is offline. Once, the internet connection established, all the data will be synced across the system.
Do more even if you are not connected
Smart Automatic Synchronization
Our CRM values productivity. Our software development team has built something great which doesn’t need human interaction to upload the data to the centralized server. If you are working and editing in multiple files the updated data will be uploaded automatically. You don’t have to go through fancy options. While you are connected, our CRM always checks for any changes, and if there is any, it will be synced in real-time.
We take data security very seriously. We make use of state of the art encryption process to secure your CRM software and the data packets it’s sent. With us, your CRM software for Sales Management is secure and you can live a life without worrying about the data breach.
CRM software for Sales Management software is essential for your business growth it should be there, available for the users. And our custom CRM software just does that fine. Our CRM can work offline, boost efficiency, offers data security and equipped with automatic sync features. All of these are available at a very low cost. SO what are you waiting for?