If you are here you probably already know about the benefits of CRM. And maybe you are considering this tool to reach your business goal, it’s a great plan. However, E-commerce is an exceptional platform and growing business domain, and numerous software service providers are fighting to get your attention. So how would you choose the best one for your eCommerce business? Don’t worry if you do not. We are here to help.
Why Ecommerce needs CRM in the first place?
Most of the time e-commerce websites don’t have any physical store. Though it saves a lot of resources, there is however a negative part as well. Managing customer experience is quite tough in the online store. The reason is you do not know the customer preference. However, this can be overcome if you take assistance from a Sales CRM Software Solutions company for custom CRM software development that can keep up the customer experience and do more without spending a lot of resources.
So what’s the difference between Ecommerce CRM vs. Sales CRM?
Sales CRM helps to increase business revenue and it is a tool that is built to manage and maintain many aspects of a business. They are a solution that is made to serve all kinds of businesses and industries. On the other hand, eCommerce CRM software is built on exclusivity. They only take care of eCommerce related stuff and offer focused results to grow your online store.
Why you should prefer an Ecommerce CRM over Sales CRM?
Well, as we have stated earlier that these two are distinct in their own respective fields. They are designed to serve different requirements. Sales CRM has different features than Ecommerce CRM. Find below the more details:
A professional Sales CRM Software Solutions Company knows the importance of integration. ECommerce CRM gets integrated quite easily with the store and you can enjoy the features like data tracking, analytics, etc, right from the beginning.
Is the analytics only good if you can use it, right? Well, eCommerce CRM fetch the report and place it on a single dashboard that is comfortable to go through.
E-commerce CRM gets complete & comprehensive customer profiles details and analyses them to offer better product/ service recommendations. This is not common among generic sales CRM software.
Session logger is an exceptional feature of eCommerce CRM. You can get every single detail of customers’ interaction of the page before making any purchase. This data is crucial to find any roadblock or to see what’s working and what is not.
Well, eCommerce CRM comes with the advanced filtering process. This helps to build a small group of people that have something in common. This makes targeting a lot easier and effective.
Hopefully, now you know why you must choose an eCommerce CRM for your online store. If you are still not convinced, you can talk to one of our CRM experts. We are CRIMS, one of the best sales CRM software development companies in India, offering state of the art business solutions to the futuristic entrepreneurs like YOU.
Lead is the most fundamental element of business success. Hence, businesses are always searching for leads/opportunities to secure their success. However, by investing quite a lot of resources on lead hunting, the business does lose grip from other crucial aspects such as customer service and operations.
By having a Lead management software system disposal, a business can streamline this process though. These tools are designed to handle leads in the most productive manner to boost overall conversion.
But, what Is a Lead Management System?
By definition, a lead management system is a tool developed to track and manage prospective. The job a CRM lead management software does is many. However, the most well-known application of lead management systems is- to track leads’ activity, behaviour, qualify them, give them unswerving attention to make them sales-ready and pass them through the sales funnel.
Critical Benefits of Lead Management System:
Qualify leads: You may have got thousands of responses from your marketing strategy. However, it doesn’t mean everyone is ready to buy! But how would you know which prospects are going to buy anyway? Because your business doesn’t have unlimited resources to spend on uncertain leads, right? Fortunately, CRM lead management software can ensure your resources are going in the right direction. These tools come with analytic mechanisms that track lead activity to determine the customers’ intentions and move them through the sales funnel.
Cost-effective: Since you are spending/ wasting fewer resources to qualify leads, you have excess funds that can be utilized in a more productive manner. Just imagine how much you have to spend doing marketing for meals instead of a particular demographic! With a lead management system, you are only concentrating on qualifying leads who are willing to contribute.
There are many benefits of the Lead management software system, then you can count! And you can find more about custom CRM software for lead management in our previous blogs. So are you ready to take your business to the next level?
You probably heard the saying that “Data is new Gold”. Well, ask any salesperson and without any hesitation, they will say “YES”. The reason is, if a salesperson knows what his/ her prospects want, needs or looking for, their job of selling gets easy. But, how one can know what their customer wants? Well, the answer is Sales CRM Software developed by an experienced CRM software development company.
If you are serious about your business growth, you must take a look into sales CRM software which helps to increase sales. Now, picking up a CRM can be a daunting task, since there are way too many options. But, what if you already know the Top CRM Software for Salespeople? Well, this blog is exactly about that!
Agile CRM: This is an exceptional Sales CRM Software that fetches data from every customer interaction that happened before. It comes with features like sales, marketing, and support automation out of the box. Besides these significant features, it does come with handy tools such as appointment scheduling, lead management capabilities and more. These tools help salespeople to easily manage sales funnel and help to focus on the most promising leads. As of today, they are giving the CRM for free for 10 users!
Alore CRM: Targeted for small businesses, this is an exceptional Sales CRM Software that comes with many extraordinary features. One of the most recognized features of this tool is, it can collect verified email IDs from different social media platforms. And the extensions can track how your targeted prospects are engaged in different social media posts. So, if you plan to maximize sales by dominating digital space, then this is the tool you need. Besides this, All of the collected data gets fed into CRM’s shared and central database ready to utilize to build perfect sales speech. Right now, Alore is giving 14 days trial.
Apptivo:It is a great online sales CRM software, capable to manage any aspect of the business. It comes with some exceptional features, ready to feed crucial customer data to salespeople. This tool offers extensive details and lead position of prospects from easy to read manage dashboard. One of the main features of this sales CRM software is that it comes with office 365 & G Suite.
There are many other good Sales CRM Software in the market ready to offer an extra hand to Salespeople. However, people more and more inclining to custom Sales CRM Software made by custom software Development Company because the reason to select the custom CRM software is it saves valuable time and resources. Anyways, if you believe the above information was helpful then we are glad that the post worked! If you think you will need more professional input before making any decision, then get in touch with the best CRM software development company.